Congratulations Caleb Dunnam!

You are the winner of the eTech Parts weekly Facebook Drawing for a $50 iTunes gift card.  Please contact us within 30 days to claim your gift card.

There are no strings attached with our weekly drawing.  It’s just a good old fashion give away! If you win, all you have to do is send us an email with your full address so we can mail you the gift certificate.  Good luck next week!

We use random.org to draw our winner.  You can view the public results of the drawing here.

The gTool PanelPress Will Fix Those Bent iPhones

First it was iBic… then everyone’s favorite Red Tape… and now, the gTool PanelPress! We may have broken grounds and started trends in the past with new parts and tools, but never like this. Thanks to our partners at gTool, eTech Parts is proud to announce we have exclusive selling rights to the gTool PanelPress — as featured in CNET, BGR, Digital Trends and YahooTech!


 

Have you heard the news? The gTool PanelPress has gotten a little press lately (pun absolutely intended) as the first and only professional tool on the market for “un-bending” the iPhone 6 and 6 Plus. Following the BendGate fiasco of the last few weeks, the story seems to have regained steam in the tech media with the discovery of the gTool PanelPress.

BGR was the first to release the story following a tweet from the famous Sonny Dickson, who has been known for breaking news stories on Apple rumors for years..

 

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In their article, BGR unfortunately doesn’t list where you can find the gTool PanelPress — which is ONLY at eTech Parts. YahooTech also ran the story in a rather tongue-in-cheek manner, which is okay, because they later updated the story to include where you can find the PanelPress, which is, yes, only at eTech Parts. Thanks guys!

This alone is great publicity for gTool, a recently-launched brand of tools created specifically for professionals specializing in mobile repair. While it might be news to the rest of the world, we know the Repair Community has been crazy about gTool for months! Can you believe the gTool iCorner was only just released back in February?!

Yesterday CNET covered the gTool PanelPress story with all the correct information, including where you can get this crazy contraption (only at eTech Parts) and for how much (retail price, of course). Digital Trends ran the story as well, including a link to eTech Parts which we were more than thrilled to see.

 

Congratulations to gTool for the exciting coverage! It’s been awesome to see our partners at gTool get some publicity for the brand. While the gTool PanelPress definitely wasn’t created for the general public’s use, which has been lost in the scuffle of the news cycle, it’s really cool to see online media take note of the innovative products coming from our partners at gTool. We can only hope to see the same amount of media coverage for the gTool PadJack — a device which removes an iPad screen in 90 seconds — upon its release in early 2015.

Thanks for reading and be sure to check out our website for more on the gTool PanelPress! Login to see your discounted pricing or signup for a wholesale account today. Want to stay up to date with all the latest in the repair industry and tech news? You can follow us on Twitter and Instagram @etechparts and LIKE us on Facebook, too!

Ask the Soul Proprietor

eTech Parts is proud to present a brand new collaboration, Ask the Soul Proprietor! Alister Shirazi is an established business development and marketing professional, as well as a former client of eTech Parts. We’ve partnered with Alister to not only offer him an opportunity to share his knowledge and experience, but to help members of the Repair Community find success in business. Ask the Soul Proprietor any questions you have about business, marketing and more — we’ll feature your questions and Alister will offer his advice!

 

Ask the Soul Proprietor

 

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My name is Alister, and I am a Soul Proprietor.  A “Soul Proprietor” is a proud small business owner.  If you are a passionate and proud owner of a business, you are a Soul Proprietor too!  I started my smartphone repair business in August of 2011 in Northern California by posting flyers around town and posting ads on Craigslist. Within 12 months I opened my first store. 11 months later I opened my second store and 1 year after that I sold my business to pursue a career in small business development and marketing.  I am now dedicated to helping small businesses succeed and grow to their full potential.  I have teamed up with eTech Parts to share my experience with the Repair Community.

 

Why Smartphone Repair Techs Shouldn’t Be Spending Money On Advertising

 

The days of Mad Men style advertising are over.  Increasingly savvy customers need more than an old lady yelling “Where’s the beef?!” to influence their purchase intention.  TV advertising campaigns are great for long term marketing strategies aimed at increasing brand recognition and brand exposure but for small and medium sized businesses, the short term ROI (Return On Investment) tends to not be high enough to make it worthwhile.  The same goes for radio ad campaigns. In my experience the best marketing is the free stuff.  As a small business or a tech just starting out, you should “live and die by ROI”. If you spend $500 per month on advertising, you must ask yourself and estimate how much revenue you can expect from such an investment.

So… if TV and radio are out, how should you be marketing?  Here is where your creativity comes into play.  In business and in life, the fishing is best where the fewest go.  We have all browsed the Craigslist iPhone repair market.  In many cities, Craigslist is littered with the spam of dozens of repair techs on a race to the lowest price possible with annoyingly loud ad titles attempting to grab the customers attention.  I have nothing against Craigslist, as it played a huge role in the development of my business.  However why subject your business and your brand image to such heavy competition?  As repair techs, we are innovative, intelligent and creative so let’s allow our marketing efforts to reflect this sentiment.

 

Here are just a few suggestions for you to consider:

  • Partner with hotels to be their sole go-to “phone fixer dude”. Many of their guests have issues with their phone and having a reliable technician they could refer guests to would be a mutually beneficial relationship.
  • Partner with related businesses.  Shake hands and introduce yourself and pass out business cards to cell phone accessory stores/kiosks at the mall, small mom/pop cell phone stores, computer repair stores
  • Promotional posters are an underrated means of marketing. Post them in areas where your target demographic frequent (universities, BARS, music venues… Get creative!)
  • Partner with event venues.  Find venues that use wristbands for shows/concerts/events and offer to supply them with your own wristbands for free.  You can have wristbands printed online with your logo and information at a relatively low cost.  They will be happy because they are not spending money on wristbands for their events, and you get great advertising exposure.

 

“Whenever you find yourself on the side of the majority, it is time to pause and reflect.” – Mark Twain

 

Whatever you do, get creative. Stand out. Be unique.  Don’t be afraid to show your personality in your ads.  That is what marketing is all about.  Most of all, don’t forget to have some fun; you are your own boss for cryin’ out loud!

Be sure to follow my blog for more great advice.  I love when people ask me questions so feel free to say hi.

 

Now its your turn!  What questions do you have about the business side of the repair industry?  Do you need advice on how to keep track of sales and expenses?  Trying do decide if you should hire an accountant?  Thinking about opening a storefront? Interested in hiring your first employee?  eTech and I are here to help! Leave your question in the comments section and we will select a few to be featured in our next series of “Ask the Soul Proprietor”!

 

Thanks to Alister for collaborating with us and offering such great business advice to the Repair Community! You can find out more about Alister’s inspiring story and experience on his blog, The Soul Proprietor. Be sure to leave your questions in the COMMENTS below!

Parts for iPhone 6 and iPhone 6 Plus Arriving Daily

eTech Parts is pleased to announce the arrival of some very big repair parts to our warehouse! Replacement LCD assemblies and small parts for the iPhone 6 and iPhone 6 Plus are arriving daily, with many more on the way or shipping soon. With National Day (Chinese holiday) wrapping up on Tuesday, in the next couple weeks we should see a lot more shipments of parts for iPhone 6 and parts for iPhone 6 Plus. We even have RhinoShield screen protectors for the iPhone 6 and 6 Plus, as well as Prodigee and Spigen cases with more options arriving daily.

 

iPhone 6 and 6 plus screens

 

You can find parts for iPhone 6 and parts for iPhone 6 Plus on our website. Be sure to login or signup for a wholesale account to see your discounted pricing.

 

While you might be surprised to see some of the pricing as it is now, please keep in mind these devices have been on the market for less than a month. This isn’t surprising to the repair industry veterans out there; for those of you who are new to the industry… these prices might shock you, but we promise there’s no reason to panic.

You can thank economics and the law of supply and demand for the price of repair parts following the release of any device, as there are very few replacement parts available right off the bat. Once manufacturers have a larger stock of LCD assemblies and parts, and once aftermarket parts start flooding the market, prices will drop considerably. We usually see a significantly lower price on all parts about 6 months after the release of any device.

 

We’ll have lots more parts arriving daily as well as cases and accessories for the iPhone 6 and 6 Plus. Be sure to login or signup for an account with us to get special discounts on parts, tools and accessories from eTech Parts. We’ve already heard several of our customers and members of the Repair Community have completed iPhone 6 and 6 Plus repairs, even with the price of parts as is. There are still people out there who have more money than time, who will gladly pay $450+ to have their brand new phone repaired in a day or two, so it’s best to keep your options open. Have you repaired the brand new iPhone 6 or 6 Plus yet? Let us know in the comments below and as always, thanks for reading!

eTech Parts at the Wireless Repair Expo 2014

To say we had a good time at the first-ever Wireless Repair Expo during Super Mobility Week 2014 would be a total understatement. Our team at eTech Parts had a BLAST getting to meet everyone from the Repair Community, putting faces to the names and voices we’ve been hearing for years. After meeting such an amazing group of people who make up the Repair Community, and making connections and memories with all of you, we can’t wait to do it again next year!

In case you missed it, and we’re sorry if you did, here’s a brief recap of what eTech Parts was up to all week at the Wireless Repair Expo 2014.

 

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As the saying goes, “What happens in Vegas, stays in Vegas,” so while we can’t show you all the trouble our eTech team got into that week, we’ll show you everything we managed to get pictures of! Including this lovely picture taken by our very own talented photographer, David.

 

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eTech Parts was billed as the Premiere Sponsor of the first-ever Wireless Repair Expo during CTIA Super Mobility Week 2014. The trade show was similar to past trade shows we’ve attended; vendors from every corner of the Wireless World gathered here to create a maze of grand proportion, filled with so much technology it could make your head spin. While CTIA Super Mobility Week doesn’t hold a candle to the size or insanity of CES, it was still a tech-y trade show with tons of really cool stuff to see.

 

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eTech Parts was proud to be the premiere sponsor of the very first Wireless Repair Expo at CTIA Super Mobility Week 2014! The Expo was a wonderful opportunity to see all the facets of the wireless repair industry and meet some of the most talented technicians and business owners in the industry. There were daily workshops, soldering classes, presentations and demonstrations happening at all times, in all corners of the Expo!

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On Tuesday and Wednesday we had our very own 30 minute stage presentation at the Repair Expo. David spoke and presented industry stats on profitability and growth, while I replaced the screen on an iPhone 5 in under 10 minutes!

 

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Couldn’t have done it without my trusty ScrewMat, Wiha Pentalobe, and OEM Screen Opening device!

 

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 On Tuesday and Wednesday we also hosted a Q&A panel discussion with repair experts and industry leaders. This highly engaging, town hall-style discussion was an honor to moderate and a pleasure to witness, with members of the audience joining the discussion, asking questions, and giving our industry leaders plenty to talk about! We really chose the best of the best to join our panel, featuring 7 amazing industry leaders who brought their A-game and expertise to the discussion.

The photo above is from Tuesday’s panel, including… Anthony Martin of iCracked, Dave Takushi of St. Louis Cell Phone Repair, Jason Fuchs of iHeartRepair, Miguel Brito of Spa City iRepair, and Patrick Luthy of One Stop Mobile (as pictured from L to R). Scott Dingle of iFixit and Charles Hibble of iDropped (not pictured) joined us for Wednesday’s panel as well.

 

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Instead of getting a booth on the show floor, eTech Parts opted for a hospitality suite at the Bellagio, where we invited customers to escape the madness of the trade show to join us for private meetings each day. We also invited representatives from some of our favorite trusted brands, like Prodigee and Red Planet Sounds, to join us and interact with our customers on a more personal level. With meetings each day from 9 to 5 and nightly networking events, the eTech team spent a very busy week in this suite. Considering the blood, sweat and tears that went into pulling it off right, it was more than worth it in the end. Our hospitality suite helped us give each person the attention they deserved in a comfortable and casual environment.

 

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We invited our friends from Fix Mobile Tech to join us in our hospitality suite to interact with our visitors and offer expert advice on repairs and technical training. They even got a chance to demonstrate high quality glass-only repairs for our visitors and offer lots of advice on best practices for repairs.

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Fix Mobile Tech is a newly-established repair training center in Gainesville, FL. You can check out their list of cell phone repair training courses and find out more about them on their website.

 

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On Tuesday night eTech Parts hosted a special gTool product premiere to release the new gTool PanelPress and show a sneak peak preview of the truly revolutionary gTool PadJack. gTool Product Designer Wikus Combrinck joined us to discuss gTool and demo these new repair solutions. Didn’t get to join us for the exciting event? We’re sorry you missed the fun but luckily we have a video recap of the gTool product release on our blog!

 

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One thing we learned about the Repair Community? You guys sure know how to party — we had a full suite each night! With the gTool event on Tuesday and an industry networking event on Wednesday, our suite was packed from 7 to midnight. Some of our favorites from the Repair Community stuck around much later, giving us all plenty of time to bond and become best friends. I spy a couple familiar faces… can you spot anyone you know or met at CTIA in the picture above?

 

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By Thursday we were spent and ready to pack up and head home, but not before enjoying a wonderful dinner and night out on the town! Dinner, drinks and gambling with the eTech team was the cherry on top of a fantastic week in Las Vegas. We made lots of new friends, learned valuable information about the wireless repair industry, and grew stronger as a team. I think it’s safe to say we had a very successful time at the first Wireless Repair Expo at CTIA Super Mobility Week 2014! See you next year, same time, same place?

Troubleshooting iPhone 5s Blue Screen of Death

By offering free technical support here at eTech Parts, we have a tremendous opportunity to help members of the Repair Community on a daily basis. One technical hold-up we’ve been hearing recently within the Repair Community is the so-called, iPhone 5s blue screen of death or iPhone 5s boot loop. This is where an iPhone 5s screen gets stuck on a constant boot loop of the Apple logo followed by a blue screen, and the screen doesn’t return to functionality.

Thanks to our friends at iFixNC, who tipped us off to the cause of the issue and what people in the Repair Community can do to prevent the blue screen of death during an iPhone 5s repair.

 

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The screw located in #4 position requires the use of the shortest available screw. When a different length screw is used the potential to damage the logic board is high. The extra tension placed on the board from the threaded portion may cause a downward force, which can cause cracking and breaking.

 

When this damage occurs, it reportedly causes a grounding issue that ultimately leads to the front facing camera/proximity flex cable to fail. When this cable fails the phone may experience a boot loop of Apple Logo followed by a temporary blue screen. This is apparently the device failing a hardware detection phase of the boot up. In some cases we’ve seen, replacing the front facing camera will fix the issue. If not, board level repair may be required.

 

Hopefully this helps prevent the “blue screen of death” from happening to you, but if you think this damage has occurred to a device you’re working on, you may need to perform board level repairs on the logic board to eradicate the issue. If you’re less than highly skilled in advanced micro-soldering at board level, there are many technicians and repair shops nationwide who take on soldering work for other repair shops all the time. If you need to find a qualified technician in your region, please call us at 913-839-1718 and we’ll be happy to refer you to an eTech-approved technician.

 

 

Update: Brandon Jackson informed us the above diagram is incorrect. The top right corner screw length should read 1.7mm. Thanks for the correction Brandon! You can follow him on Instagram @technojackrepair for more awesome repair info.

Congratulations Rachel Vincent!

You are the winner of the eTech Parts weekly Facebook Drawing for a $50 iTunes gift card.  Please contact us within 30 days to claim your gift card.

There are no strings attached with our weekly drawing.  It’s just a good old fashion give away! If you win, all you have to do is send us an email with your full address so we can mail you the gift certificate.  Good luck next week!

We use random.org to draw our winner.  You can view the public results of the drawing here.