Troubleshooting the Repair: iPad Mini

The iPad Mini is one of the most difficult devices to repair on the market. iFixit gave the iPad Mini a score of 2 out of 10 on their Reparability Scale, meaning they found it to be a highly difficult device to repair. If you’re having issues repairing an iPad Mini, you’re not alone.


Is the iPad Mini acting like it has a mind of its own? Is the digitizer and touch functionality suddenly hypersensitive? If you’ve replaced the glass and digitizer on an iPad Mini and the new digitizer is functioning sporadically, there is a quick fix to solve this problem. After speaking with several repair technicians about this issue, we finally have the answers.

How to fix iPad Mini Touch Function

iPad Mini Repair Troubleshooting

  1. On the iPad Mini, locate the two foam ridges on either side of the home button, highlighted in the photo above.
  2. Remove the foam ridges, which often interfere with touch functionality. These can either be pulled off the frame or shaved down with a sharp utensil, such as an X-Acto Knife or Hobby Knife.

This can solve the issue of touch functions acting sporadically after an iPad Mini repair. Oftentimes during this repair, these foam ridges stick up from the frame and make contact with the glass digitizer, causing the digitizer to seemingly act of its own accord. Once the foam pieces are removed or shaved down, and there is no contact between the foam ridges and glass, the digitizer should function normally.

This quick fix should solve issues for many technicians who have encountered this problem during a repair. Stay tuned for more troubleshooting tips, tricks, and industry news from your favorite wholesale repair parts supplier, eTech Parts.

14 responses to “Troubleshooting the Repair: iPad Mini

  1. I just repaired one last weekend and had this issue. I could not for the life of me figure out what was going on. Thanks for the tip.

  2. I will say a
    little prayer and try this as my customer by now thinks im an idiot every time its “ok” she takes home and it starts acting up again.

  3. I’m having an issue getting the home button to function. Seems the cable under the physical home button, isn’t aligning properly? (or other possible problem) The first time I reinstalled the screen, the home button didn’t function at all, I lifted the screen, nudged the cable down a bit & got it working.. thought all was good. Today, was about to give it back and it doesn’t want to work again… uhg

    • I am having trouble with my home button too right after installing the new screen. It looks like it has some extra cable thing attached and idk what to do with it. Did you ever figure out a solution to your problem?

    • Shaun and Tim, please feel free to call us at 913-839-1718 and talk to our tech David who can talk you through some troubleshooting tips. Good luck!

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  5. Hi, I am having this issue with the iPad 2… are those foam pieces particular to the mini or do you think I have the same problem? The symptoms are exactly as described after having changed the digitizer and lcd.

  6. My iPad mini suddenly turn off while I am using. Now I can’t turn it on again.can you please give me solution to solve this.

  7. hi. anybody know where the usb ic located on ipad 4 logic board. since I tried to repair it myself. my ipad 4 have no power and not charging. thanks

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  9. Hi,

    I got the same problem of “crazy digitizer” following a replacement, and I couldn’t find the answer anywhere until I found you : THANKS A LOT, the Ipad Mini now works perfectly ! (and my mother in law thinks I’m a genius :))

    Though, I’m still wondering why this trick is not well known: is the problem rare ? Do these foam ridges usually get back in place without interfering with the screen ?
    Then why did it occur in my case ? Did I do anything wrong during the digitizer replacement ?

    Thanks again !

    • Julien, this is actually a pretty common issue with the iPad Mini. If the foam ridges don’t get in the way, the copper on the back of the replacement screen can interfere, which causes the same issue. There are several little tricks with these – we’re glad you found our site and even more pleased it helped you out!

      And brownie points with the mother-in-law? That’s truly all that matters ;) kudos, Julien!

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